One Contact for Piano Care

A useful record for the contractor and piano owner

The handover should identify the instrument, the visible condition, the accompanying bench or removable parts and the agreed destination. Photographs can record existing finish marks and other visible concerns before collection. Keep the same reference through storage and return so a revised repair timetable does not detach the piano from its original scope.

Provide only the information needed for access and the quote through the private contact route. There is no need to publish a homeowner's address, claim documents or site photographs. Agree who may approve extra handling, a storage extension or a change of delivery address.

One contact, clearly approved service stages

Use one contact to plan moving, storage, tuning and repairs. Itemise the initial logistics: the initial removal and transport, monthly storage, and the later return delivery with agreed reassembly and placement. If the piano is a baby grand, provide its model or dimensions and access photos so the handling team can assess appropriate disassembly. Do not assume that every grand needs the same equipment or that a room-to-room move has the same scope as off-site storage. Add tuning and repair assessment or work to the plan as needed, with its own quote and approval before work proceeds.

Storage costs and availability are confirmed for the specific arrangement. Insurance approval, coverage and direct billing are not implied; agree the payer and approval process before work starts.

Separate property restoration from piano condition

A room can require repairs even when the piano has not been directly affected. Conversely, a piano exposed to water, smoke or suspected contamination may need a separate assessment before it is safe to handle or store. Tell the coordinator about known exposure and follow the restoration contractor's site-clearance process.

Piano Inside coordinates moving, storage, return and reassembly, tuning and repairs. Piano repair work is assessed and separately approved; this does not include property remediation or cleaning and restoring contaminated instruments. A transport quote is not a finding that a damaged piano is repairable.

Return readiness after flooring or room repairs

Before scheduling return, confirm that work along the handling route is complete and that the contractor has released the area for access. Ask about the floor installer's requirements and any protection restrictions. Recheck stairs, thresholds and doorways if they changed during repairs.

Choose a final position before the piano arrives. Share any need for lessons, events or regular use so post-delivery tuning can be discussed separately. The condition of the piano and its new room environment guide that decision, not the number of months in storage alone.

Serving Toronto and the west GTA

Requests are welcome from restoration contractors coordinating properties in Toronto, North York, Etobicoke, Scarborough, Mississauga, Oakville and Burlington, with other GTA routes reviewed by arrangement. Give both the initial location and the intended return location if they differ. Dates are confirmed after access, instrument condition and availability are reviewed.